Small Business Blog

Did you know that the cost of replacing a frontline employee (someone who interacts directly with customers or clients) can be 40% of their salary? For small business owners, high employee turnover can impact your budget and potentially divert your focus away from other important responsibilities as you spend time re-hiring and onboarding new employees. Building a close-knit team that understands your goals is often crucial for running a small business, especially since this team represents your brand and manages daily operations. However, frequently losing employees means starting from square one each time, and it can require significant resources to train new hires to meet your standards for care and quality. This is why implementing employee retention strategies can be so important. What is employee retention? Employee retention refers to a business's ability to keep employees from leaving, resulting in reduced turnover......